Natural Care Service
Price ListService Price (Yearly inclusive filters replacement and service conducted every 4 months)
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FUSION TOPSGD 300
QUEEN STANDSGD 400
PRINCE TOPSGD 380
KING TOPSGD 300
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ICONSGD 330
MARVELSGD 270
XCELSGD 320
CUCKOO C+SGD 350
Check List
Natural Care Service Visit
Filter replacement every 4 months
1-To-1
Customised and professional service
Steam Sterilisation
For water tank and faucet
NCS 15-Point Check
Ensure each part is functioning well and clean
Additional Care Service
Steam sterilisation for chopping board and sink
Filter Replacement Schedule
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4Months
Sediment Filter
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8Months
Pre-Carbon Filter
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12Months
Natural Filter
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12Months
Nano Positive Filter
Filter replacement schedule vary for model EPIC, MARVEL, JAZZ and PRINCE TOP.
NCS 15-Point Check
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1Adaptor
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2Power Point
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3Top Cover
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4Bottom Cover
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5Water Tray
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6Water Faucet
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7Water Tank
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8Filter
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9Tubing
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10Connector
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11Hot/Cold Switch
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12Child Lock Safety Button
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13Touch Cup/Level
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14Machine Body
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15Service Sticker & Explanation
9 Steps for Servicing
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1Switch on the Steamer
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2Unplug the old filter
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3Flush the new filter
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4Use the steamer to sterilise the water tank
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5Sterilise the faucet
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6Install the new filter
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7Additional NCS – Sterilise the wet kitchen
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8Additional NCS – Sterilise the chopping board
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9Update the records on the service card